This Privacy Policy explains how Tailor Wise handles personal data when you use our website, contact us, or request tailoring, alteration, remodelling, or upcycling services. It applies to project inquiries, consultations, fittings, quotations, approvals, work in progress, collection, and related communications.
Subject to applicable law, you may ask us to access, correct, update, or delete certain personal data, or to object to or restrict some processing. Some requests may be limited where we need the information for project completion, payment handling, dispute resolution, or legal compliance.
To make a privacy request, use the contact details in this policy and describe the information or action you are seeking. We may ask for enough information to confirm your identity and locate the relevant records before responding.
We retain personal data for the period needed to manage the project, complete the transaction, handle follow-up questions, and meet recordkeeping obligations. When data is no longer required, we delete it or anonymize it where that is appropriate and practicable.
The updated version will apply from the date it is posted unless a different effective date is stated. Where a change is material, we will take reasonable steps to draw attention to it through the website or other appropriate communication channels.
We use personal data to respond to inquiries, schedule and manage appointments, assess garments and materials, prepare and confirm quotes, record design approval, carry out remodelling or alteration work, arrange fitting or finish reviews, process payments, manage collection, maintain business records, secure the website, and meet legal or accounting obligations.
We may share personal data with service providers that support website hosting, communications, payment processing, record management, or similar operational functions. These parties may use the data only for the services they provide to us and are expected to handle it with appropriate confidentiality and security measures.
We may share personal data with public authorities, courts, or other parties when required to comply with legal obligations, enforce our terms, protect our rights, or respond to a lawful request. We may also disclose information where necessary to prevent fraud, security incidents, or misuse of our services.
We may collect identification and contact details, appointment and inquiry information, garment and project details, fitting notes, measurements, communication records, payment-related information, and technical data such as device and usage information. We use this information to manage consultations, assess garments and materials, prepare quotes, carry out remodelling or alteration work, arrange collection, and maintain service records.
We receive data when you submit an inquiry, book an appointment, communicate with us, provide garment details for assessment, approve a concept or quote, make a payment, or collect a finished item. We may also obtain limited technical data through the website and records created during the handling of your project.
We may use session cookies to keep the site functioning during a visit, preference cookies to remember basic settings, and analytics cookies to understand how the site is used. We do not use cookies to make promises about service outcomes or to collect more information than is needed for website and booking operations.
We use standard cookie controls to support site operation and basic analytics where enabled. You may manage cookies through your browser settings and, where available, through on-site preference tools. Disabling certain cookies may affect booking, form submission, or other features that rely on them.
